Owners Lounge Host - Haven
Do you want a career working for The Times 6th Best Big Company in the UK?
Haven are currently recruiting for an Owners Lounge Host to join our Owners team.
As an Owners Lounge Host, I am responsible for:
•Providing a warm and inviting welcome to our owner’s club house, offering a clean safe relaxing environment for all owners
•Consistently build and maintain owner relationship through trust, knowledge and empathy to continuously help families realise their dreams
•Ensuring all owners are given a warm welcome and a first-class service allowing a true 'escape from urban living' experience.
•Creating and supporting a 'sense of community' - a real family spirit.
•Ensuring Clear and simple communication with our owners with regards to owner activities and events
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.