waitress/waiter - Haven
Do you want a career in the Food & Beverage team, working for The Times 6th Best Big Company in the UK?
As a Bar Team Member I am responsible for:
•Providing an outstanding Bar experience, ensuring great service, high quality products offered and consistency in my approach.
•Offering a clean and safe environment for all.
•Ensuring all owners and holidaymakers know who to go to, and are given a warm welcome and a first class service allowing a true 'escape from urban living' experience.
•Creating and supporting a 'sense of community' - a real family spirit.
•Recognise dissatisfaction and deal with complaints speedily and with empathy resulting in customer satisfaction and improvement to the overall guest experience.
•Ensuring a robust knowledge of all products provided, identifying all secondary spend opportunities and Bar experience improvements.
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.