Front Desk Member - Haven
Do you want a career working for The Times 6th Best Big Company in the UK?
As a Front Desk Team Member, I am responsible for:
•Ensuring all Holidaymakers are given a warm welcome, and a first-class service allowing a true 'escape from urban living' experience.
•Offering warm and friendly support, service and guidance on all park questions or queries.
•Ensuring all Holidaymakers are treated in a professional manner, sharing both park and local knowledge to improve their experience.
•Creating and support a 'sense of community' - a real family spirit.
•Ensuring all information and visuals provided are up to date and fit for use to help give accurate information to our guests.
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.