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Learning & Development Trainer – Northern Region

Bourne Leisure Head Office
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Employment Status
Employment Type
Effective Date
4 January 2019
Expiration Date
25 March 2019

Learning & Development Trainer – Northern Region

With greater focus for 2019 on ensuring 'a place where Talent thrives', part of our People Strategy is about ensuring that our team members within Haven have the operational and technical skills to fulfil their roles and deliver exceptional guest experience at our Parks and Support Office.

Within a newly forming Learning & Development function the intent is to deliver a more consistent team member learning journey, which supplements the business' continued focus on culture.
This role exists to help to deliver operational skills training, development and cultural material and to coach and engage the teams in how these skills will ultimately benefit the guest experience. This role is a great opportunity for someone who is looking for the chance to get involved in a variety of learning activities and develop blended learning skills. 

You will need proven experience of designing and delivering a broad range of solutions to drive learning, leadership and development capability in a customer focused environment.. Experience of working on projects, ability to work at pace and plenty of resilience is also essential, along with the flexibility to be able travel to the Holiday Parks & Head Office.

The ideal candidate:

• Great team player
• Excellent Time management skills
• Ability to build relationships and manage stakeholders
• Display a flexible approach
• Commitment to self-development
• Passionate about developing skills, knowledge and behaviours
• Highly tuned impact and influencing skills
• Coaching training qualification (desirable)
• Experience of Training and understanding of key principles
• Excellent verbal and written communication skills
• Able to work independently, self-motivated
• You will deliver training sessions that are structured, considerate of learning styles that reflect the tone, language of our brand culture.
• You will be able to inspire, motivate and engage our teams through your delivery
• You will be able to assess, based upon agreed framework the return on investment of any training or development programme
• Happy to travel regularly

The benefits of working with us:
• Free use of many of the Park facilities and discounts off our food and retail outlets.
• Discounted Bourne Leisure holidays for you, your family and friends.
• Reward and recognition schemes including long service and team member of the month.
• Externally recognised qualifications to give you the opportunity to develop and progress.
• Competitive salary and discretionary bonus scheme
• 22 days annual leave rising to 25 days after 2 years’ service
• Government pension scheme and optional salary sacrifice scheme
• Company online discount scheme (MyBourneHub) with loads of great deals

It would be great to hear from you if your skills match what we are looking for and you would love to be part of our People Team.