Accommodation Support Team Member - Haven
Do you want a career working for The Times 6th Best Big Company in the UK?
My Role as an Accommodation Support Team Member is through being multi skilled, I am responsible for ensuring the Cleaning Team can effectively deliver their role - Linen (packing, collecting, delivery and counting), carpet and upholstery cleaning, internal washing (cloths, pillows, curtains, duvets etc), management of hire goods and management of all aspects of inventory (delivery, stock control etc.).
The Purpose of the role:
•Relentless in delivering and supporting a high-quality accommodation experience for all of our Customers by following all trained Company processes and procedures.
•Supporting fellow Team Members in consistently delivering clean and well-maintained accommodation.
•Role Model effective team-ship behaviours and our vision and values at all times.
•Exceptional organisational processes and procedures to effectively manage the work load.
•To deliver the very best guest experience embracing a 'breath of fresh air' culture with the holiday makers at the heart of everything we do.
•Through exceptional standards aiming to exceed our guest expectations to create the very best impression of our park.
All our Team Members enjoy a fast paced and high-pressure environment, ensuring that our holiday homes are presented to the highest quality to create the 'home from home' experience our holiday makers have grown to expect.
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.