Pool Duty Manager - Haven
Do you want a career working for The Times 6th Best Big Company in the UK?
Our Pool Managers have a passion for ensuring that our holiday makers and owners have the very best experiences on park, whilst ensuring that the facilities are maintained to the highest standards to ensure the safety of our guests.
Responsibilities for the Role:
With My Business:
•Role Modelling effective leadership behaviours and our vision and values at all times
•Deliver sport and leisure experiences to a wide range of guests with varied needs and desires, whilst being considerate to the commercial aspects of the park, such as time of year, supply and demand
•Establish and deliver a park vision and strategy based on the commercial and guests needs on park
With Our Guests:
•Deliver the very best sport and leisure experience embracing a 'breath of fresh air' culture with our guests at the heart of everything we do
•Through exceptional guest interaction we aim to exceed their expectations to create amazing memories which will last a lifetime, in a safe environment
•Deliver an extensive and diverse range of activities to a wide audience in a planned and proactive manner to a world class standard
With My Team:
•Attract and recruit team members and develop them to be the very best team through coaching, training and support
•Recognise and celebrate individual and team success
•Lead individual performance through establishing clear expectations and agreeing targets through ongoing review and feedback and formal appraisals
The Benefits of working with us:
•Free use of many of the Park facilities and discounts off our food and retail outlets.
•Discounted Bourne Leisure holidays for you, your family and friends.
•Reward and recognition schemes including long service and team member of the month.
•Externally recognised qualifications to give you the opportunity to develop and progress.
Our guests and our team members are vitally important to us and we need to ensure we build effective relationships, through trust, always having an approachable, friendly and helpful attitude. This will ensure our guests feel reassured that we always have their interests at the heart of everything we do.