FAQ/Help

How do I apply for a job?

Start by clicking on ‘Search vacancies’ at the bottom of the page. Then you can look for jobs by entering a postcode, town or keyword. Alternatively, click on the map to highlight a vacancy. If you find something you want to apply for and you’ve got the right skills, click ‘Apply’ and start the application. You’ll need to fill in your personal details and information relating to the role. If you can’t find what you’re looking for, you can click on ‘Register’ to leave us your details. If something suitable becomes available, we’ll contact you right away.

How do I register and get job alerts?

There may not be any jobs on our website that catch your eye right now. In that case, you can register your details – and we’ll get in contact if the role you want becomes available. Just click on ‘Register’, create a username and password and start completing the online form. Once you’ve registered, you can access your account and update your details at any time, just by entering your username and password.

When you create a profile (as above), you will be asked to put in some security text which is displayed in the red box. You will need to type in to the yellow box the wording that you see.

How do I upload my CV?

Check where your CV is saved, either in a folder, or even better – on the desktop of your computer. Your CV needs to be a .doc file (created in Word) or a PDF. The limit is 2mb – so try not to include any pictures or photographs. When you are creating your profile there is a section for CV upload. Click ‘Upload CV’, find the document and click ‘Upload’. The CV is now in your profile.

How can I edit my details?

Want to change the details you’ve registered with us? No problem. Just log into your account using your username and password and then change your details by clicking ‘edit’. Remember to save what you’ve typed by clicking ‘save’.

I already work for Bourne Leisure. I’d like some help with developing my career. Where should I go?

If you’re already part of the Bourne Leisure, Haven, Warner or Butlin’s team, you can access a special internal site that’s been created just for you. It has lots of career information and internally advertised vacancies. Ask your line manager or access your team opportunities portal for further details.

Will I be able to work for Bourne if I have a criminal record?

That depends on whether the conviction is ‘spent’ and the nature of the conviction. As a family-orientated business we have to take into account the background of the people we trust our customers with. Some roles will require a DBS check. We need you to be as open and honest as you can. Rest assured that we never, ever share information about your application with third parties.

Submitting an application – what happens next?

Once you’ve actually applied for a job and submitted your application, we will let you know that we’ve received it safe and sound. Depending on the number of applicants, the assessment process may take some time. However, we will keep you informed every step of the way. The recruitment process can involve a number of stages – interview, second interview and sometimes assessment selection days. We will usually contact you at every stage of the process by email. Please make sure that our emails don’t end up in your Spam folder! If you’re unsuccessful – don’t worry. With your permission we’ll keep your details on our talent database and contact you if another suitable vacancy arises.

What are we looking for?

Here, it’s all about your attitude and skills. If you meet the selection criteria, we will consider your application. Please note that for some roles, for example, bar work, you must be over 18 years old by law.

If I have a disability what can I do?

If you need any help with your online application, we work with Jobcentre Plus and partner who will be more than happy to assist you. These partners offer independent expert advice and support across the UK, and are a completely free service to use. If you are invited to an interview, assessment day or event please contact the recruitment team/manager at the Park, Hotel, Resort or Bourne Leisure you are applying, to talk through any help or support with your application & any reasonable adjustment you may need by emailing: recruitment@bourne-leisure.co.uk.